Do and Don’ts

✅ DOs

• Ship Clean, Damage-Free Products
  Make sure all products are spotless, crease-free, dust-free, and in immaculate condition — we photograph precisely what we get.
• Label Everything Clearly
  Label every item with its name, SKU, or product code so we don't get confused — particularly if you're shipping different variants.
• Include a Packing List
  Insert a printed checklist within the package with item names and quantities. Makes it easier for us to confirm everything on delivery.
• Package Safely
  Use bubble wrap, paper fill, or soft material for protection against breakage or scratching in transit.
• Send Extra Units (optional)
  For breakable goods, consumables, or those packaged with reflective materials — send spares for backup or alternative styling purposes.
• Specify Product Details
  Inform us of any product features to emphasize, such as textures, ingredients, or packaging information.
• Provide Usage Instructions (optional)
  If the item is interactive (e.g., sprays, opening-closing mechanisms), provide how it must be used or presented.
• Exchange Brand Guidelines
  If you have brand color, background, and style references — send them in advance.
• Provide a Mood Board or Reference
  Visual direction assists us in gaining a better sense of your brand tone and styling references.
• Provide Return Instructions (if necessary)
  Clearly indicate if you would like the products back and provide a return address or courier arrangement.

❌ DON'Ts

• Don't Ship Damaged, Dirty, or Used Products
  Scratched finishes, broken labels, or worn materials will impact the end looks and can't always be repaired in post-production.
• Don't Ship Last Minute Without Planning
  Always check shoot schedules and delivery deadlines with us prior to shipping products.
• Don't Make Assumptions About Product Use
  When the use is unknown, always include a note or video demonstration to avoid misinterpretation.
• Don't Ship with Fragile Packaging Without Support
  Damaged in transit products can postpone the shoot or minimize your deliverables.
• Don't Commingle Product Categories Without Segregation
  Keep cosmetics, garments, breakables, etc., separately packaged or marked for systematic handling.
• Don't Leave Out Key Information
  Add on any "must-include" angles, brand identity, disclaimers, or styling do's/don’ts you need us to adhere to.
• Don't Leave Out Legal/Label Approvals (if applicable)
  For commerce use, ensure all product labels or packaging exhibited are final approved ones.